Sample Submission

Registered general veterinary practices can submit samples to the Veterinary Diagnostic Laboratory. Please contact the laboratory the first time you wish to use our services. Tick off the desired parameters and/or profiles on the requisition form. We offer courier service in collaboration with the clinical microbiology service  (SUND VET DIAGNOSTIK) through GLS. Samples and requisition forms can therefore be submitted in the same envelope for both laboratories.

  1. Download the requisition form (in danish)

  2. Please fill in:

    • Name of the clinic/company, address, telephone number, and email and/or fax number.

    • Client ID: Contact the laboratory the first time you wish to use our services. When registering, you will be assigned a unique Client ID.

    • Patient information, name of owner, breed, sex, age, patient history etc.

  3. Print out the requisition form and enclose the samples wrapped in a protected and suitable packaging. To ensure elimination of preanalytical errors, please follow our guidelines and recommendations concerning sample preparation under the menu item Sample Preparation.

  4. Please label all test tubes clearly with patient ID (name or record number).

  5. Book pickup of samples (only once per day) via login at GLS homepage:

    • User name: ku"ClientID", e.g. "ku222" if your ClientID is 222.

    • Password: 123 (this is a temporary password, which can be altered after first login)

    • If you have questions concerning booking, please contact GLS Express at Tele: (+45) 702 27095

  6. A guide concerning booking via GLS can be found here (in danish) as well as a document Call-Ready-Close  depicting a time-table for pick-ups of samples.

        • Call: Latest time of booking (online booking),

        • Ready: When the package should be ready for shipping.

        • Close: The latest time the package will be retrieved by GLS at the clinic.

  7. Prepare the shipment: All samples and requisition forms are packed together.

  8. Reporting of results: Results are issued by e-mail. Previous results as well as preliminary results can be accessed online.

If you have questions concerning the requisition form or additional analyses, please contact the laboratory.