Quality Assurance
The laboratory offers a quality assurance system, where both internal and external control are performed on all laboratory analyses and instruments.
Furthermore, the laboratory participates in the international quality assurance program Veterinary Laboratory Association™ Quality Assurance Program together with approximately 180 other veterinary clinics worldwide.
Thus, we are sure that our work is living up to a high standard as well as to our client's wishes of reliable results.
There are furthermore a number of pre-analytical factors that can be alleviated. Under the menu item Sample Preparation, guidelines and recommendations concerning sample preparation can be found.
In case of complaints concerning sample results there is a standard procedure on how to move forward and a complaint guide can be viewed from this link.